insights
Notes from the floor
Practical, data-grounded perspective on running hospitality — not generic takes. The journal is our canonical home for thinking; LinkedIn is downstream.
- Menu Engineering24 June 20266 min read
Reading the menu as a dataset
Every dish carries a margin and a demand signal. Here is how we read the menu the way an analyst reads a portfolio.
- Procurement10 June 20265 min read
Cost stability without a crystal ball
You cannot control the market, but you can design a supply structure that absorbs its shocks. A look at procurement as risk engineering.
- Customer Insights28 May 20267 min read
What guests tell you in the aggregate
A single review is an anecdote. Ten thousand reviews, normalised and mapped to the journey, are a strategy.
